Your team isn't slow.
    Your systems are.

    We help customer service businesses understand where AI actually fits and where it doesn't. Our AI Visibility Audit gives you clarity.

    Business Consulting and AI Automation Services by Optimus Consulting

    Oxford AI Programme

    Said Business School, 2025

    25+ Years

    Motor claims & insurance ops

    Companies House

    Registered: 13718490

    3 Live Products

    Built, shipped & in use

    AI strategy and business transformation consulting for UK service SMEs

    Optimus Consulting is a UK AI and business transformation consultancy for service SMEs, founded by Chris Latham, a 25 year motor claims and insurance operations leader and Oxford AI Programme graduate.

    We turn AI hype into practical results. Our SOS Framework (Strategy, Operations, Service), 5 Pillars of AI, and 3 Step AI Audit are built for how UK service businesses actually win work.

    AI Knowledge Hub

    Plain-English answers to the AI questions UK service SMEs are actually asking.

    Browse all guides →

    Ready to work together?

    If you want someone who'll roll up their sleeves, spot the real blockers, and deliver results, let's talk.

    Credentials

    Oxford AI Programme

    Said Business School, University of Oxford (2025)

    Chris Latham, Oxford AI Programme certificate, Said Business School
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    Together, we will build something extraordinary!